Frequently Asked Questions

We run our tours every day, year round, rain or shine. Just be sure to contact us ahead of time to book. We suggest you contact us as soon as you know which day you’d like to book since our tours often sell out very fast. Last minute reservations could work, so don’t hesitate to try. There are no tours Thanksgiving Day, Christmas Day, or New Year’s Day.

Our tours most typically being between 10:00 a.m. and 11:00 a.m. am after guest pickup.

We can often offer special pricing on certain days/tours. We have group discounts available (certain holidays excluded) on most of our tours. Please follow us on Facebook, Instagram, or join our mailing list for special promotions that we run.

There are no tasting fees at any of the stops, as we have already covered the tasting fees in our all-inclusive ticket price. Beyond the samples we cover for you, please feel free to support our local businesses by purchasing some additional wine or taking merchandise home with you. Many items found along the way cannot be purchased elsewhere, and we have coolers on the buses for cold storage!

Yes, they’re great for 6 or guests or more but contact us and we will accommodate any size private tour!

We can accommodate 12 or more people.

Absolutely, we have many different options available for our corporate groups. We also offer great team building packages as well.

Your Booking includes the following for all party members:

• Lunch, Snacks on the bus, Crackers, Chips
• Veggie and cheese platters available at an additional cost on the bus
• Cheese platters, Water
• All tasting fees
• You will also get a discount on purchases at the discretion of each winery
• Gratuity is only included for winery tours

For the Join In Public Tour, we meet in Los Gatos at a parking lot with lots of parking. For private tours, we can pick you up just about anywhere in the South Bay area, including your home or hotel.

We have a commitment to the wineries, these are pre-scheduled tours and if we miss our scheduled time we may be turned away or will affect our experience at the winery. Please be considerate of others on your tour. Therefore, within 72 hours we will consider refunding small  party cancellations however because we have to reserve and hold our buses ahead of time, there will be a 50% retainer we will hold if you cancel your tour in a short period.

Yes, you are allowed to meet us at the first stop- you can drive or Uber to the first stop and meet us to join the tour. We ask you join us on the shuttle for the rest of the tour.

Wine, beer, champagne is accommodated on most of our buses however please inquire with us to confirm based on your tour.

Please note there is a $350 fine for each person that projects any bodily fluids on the bus.

If you need to cancel your reservation, we will offer a refund within 72 hours notice or more, minus a 20% processing fee. There are absolutely no refunds available less than 72 hours prior to tour time.

Please speak with one of our booking agents if you have any dietary restrictions, food preferences, allergies, dislikes, vegan/gluten-free, etc. On some of our tours, we can typically accommodate vegetarian and/or gluten free (additional costs may apply). Otherwise menus are preset; we cannot do substitutions. There will be a variety of food and usually something to suit everyone. We do have custom menu tours. Please contact the office for more details. Please note that we cannot guarantee the premises are free of your allergens. Please check with the restaurant/winery/brewery staff if you have any concerns.

Contact us directly to discuss your needs.

No one under the age of 21 is allowed on our tours.

We have partner hotels that we recommend that offer our booked guests a discount. Please call or email us for details.

PUBLIC TOURS: We will send you the location of our pick-up and drop-off spot after you have booked your tour (included). Multiple or custom pick-up locations will come at an additional cost.

PRIVATE TOURS: Free Pick-up and drop-off at home, hotel, or business within 17 miles of our office (multiple pickups not allowed). However we do pickup all size parties in the South Bay Area, which may incur a small fee for pickup. We will only pick-up at one designated location, we do not do multiple pick-ups/drop-offs.